Shanghai East Hospital

Where the desk is

VIP Department (特诊部（北院 / 南院）)

South campus (上海市云台路1800号): 特需门诊在南院B栋（五号门）三楼；特需病房在B栋七、八、九楼. North campus: 门诊位于医院新楼2楼 (20余间诊室); 病区位于新楼17、18层 (60张床位).

• North campus 特诊部 (established 2003): outpatient care in internal medicine, surgery, obstetrics and gynecology, pediatrics, dentistry, rehabilitation, psychological counseling and health check-ups; one-to-one consultations, dedicated nursing staff, escort for imaging and endoscopy, post-visit follow-up; booking on site, by phone, WeChat or online. Main service population includes foreign nationals.³
• South campus 特诊部: multidisciplinary outpatient care (internal medicine, surgery, OB/GYN, pediatrics) plus chiropractic, TCM, postpartum rehabilitation and health management; focus areas include oncology, maternal health, child growth assessment, TCM constitution care, metabolic and weight management; inpatient wards with single, double and suite rooms; designated by the Shanghai government as a service point for Taiwan compatriots, with Taiwanese physicians on duty and help with Taiwan health-insurance claims.²
• Hospital-level: medical service agreements with more than 60 overseas insurance companies; serves over 30,000 foreign patients annually; provides medical support for major international conferences and visits by foreign dignitaries.⁴

Addresses and campus phones

How the hospital says to reach it

Routes mentioned: phone. Numbers and hours are copied as published; where a line has not been tested, the note says so.

• 021-38804518-25211；20334612，18930805102²
• 特需门诊周一至周六8:00-17:00；病房全年开放²

What the hospital states for patients from abroad

• Languages
  Stated, not itemised

  North campus page: 提供多语种常规诊疗服务（不包括书面就诊记录及检查结果翻译服务）— multilingual routine care, no written translation of records/results. Languages not named.³

• Settling with insurers
  Stated by the hospital

  North campus page: cooperates with domestic and overseas insurers and assistance companies; direct settlement for clients of more than 60 insurance companies. South campus page: supports 保险直付结算 with several commercial insurers. Insurer names not listed.³

Not found on the official pages we read, so not recorded: payment options for self-paying patients, remote consultation, medical record review before travel and visa support letters. Absence here means we did not find a statement, not that the hospital does not offer it.

Identity

The hospital's own department list

24 departments, named as the hospital names them.Departments as listed on the hospital's own department navigation; this is not a complete list and does not say which the international service covers.⁰

• Internal Medicine内科
• Surgery外科
• Obstetrics and Gynecology妇产科
• Pediatrics儿科
• Emergency Medicine急诊医学科
• ICU重症医学科
• TCM中医科
• Oncology肿瘤科
• Radiotherapy放射治疗科
• Ophthalmology眼科
• Eye and Optometry Center眼视光中心
• ENT耳鼻咽喉科
• Stomatology口腔科
• Dermatology皮肤科
• Clinical Psychology临床心理科
• Infectious Diseases感染科
• Rehabilitation Medicine康复医学科
• General Practice全科医学科
• Medical Examination Center体检中心
• VIP Department特诊部
• Precision Health Management Center精准健康管理中心
• Anesthesiology麻醉科
• Pain Management疼痛科
• Minimally Invasive Interventional Therapy Center (translation; not on the English list)微创介入治疗中心

Grouped on this site under: Obstetrics and Gynecology, Pediatrics, Emergency and Critical Care, Traditional Chinese Medicine, Oncology, Ophthalmology, ENT, Dentistry and Stomatology, Dermatology, Psychiatry and Psychology, Infectious Diseases, Rehabilitation, Health Check-ups